Samsung warranty customer service phone number

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General Warranty Policy

SAMSUNGPARTS.COM hereby disclaims other warranties, including warranties of merchantability and fitness for the purpose. Whenever you purchase from SAMSUNGPARTS.COM, you are able to be assured your items happen to be designed, examined, and certain to be suitable for your device.

Your satisfaction is very vital that you us, as well as your feedback allows us to improve our items and services. Although we attempt to supply 100% customer satisfaction, unforeseen problems can happen every once in awhile. In case your part is received as defective merchandise, please speak to a SAMSUNGPARTS.COM customer service specialist within thirty days in the invoice date for any refund or exchange, excluding handling and shipping charges, and then any responsibilities or taxes. (Memory, Software, Proprietors Manuals/Service Manuals and special order products are non-returnable for credit and therefore are susceptible to limitations noted below).

Samsung warranty customer service phone number1 Samsung warranty customer service phone number

You might return new, unopened products offered by Samsungparts.com for any refund or exchange. We warrant every part and add-ons for thirty days in the shipping date. After thirty days, the part may have a warranty in the manufacturer. Please contact the maker directly for parts discovered to be defective following the expiration from the Samsungparts.com Warranty.

All returns should be produced in original condition, include all related materials, and therefore are susceptible to a 15% restocking fee unless of course the return is because of our error. Non refundable products are handling and shipping charges, and then any responsibilities or taxes.

Approved Returns:
Give us a call at 1-973-226-4871 to obtain an RMA (Return Merchandise Authorization) number within thirty days in the shipping date.

Although coming back Authorization might be released, an Exchange or Credit will be presented only upon inspection from the came back item and also the determination that came back part may be the original part delivered to the customer and it is inside a re-sellable condition.

Unauthorized Returns:
Products came back without RMA # or declined deliveries are thought unauthorized returns and will also be declined at our warehouse. No refunds is going to be designed for returns without RMA # and also the customer will result in the price of shipping the package to the sender.

ALL RETURNS ARE SUBJECT Low 15% RESTOCKING FEE Unless of course OTHERWISE NOTED. NON REFUNDABLE Products ARE Handling And Shipping CHARGES, And Then Any Responsibilities OR Taxes.

SHIPPING: Available products which were processed by 2:00 PM (EST) from Monday to Friday should ship within 1 working day of order positioning and they may be shipped through the asked for approach to delivery. Please be aware our shipping choices are offered for week day delivery only, and additional charges make an application for Saturday delivery. For additional particulars please make reference to Shipping Information.

Prices: Despite good efforts, a small amount of the products within our website might be mispriced. Should a prices error occur, we reserve the authority to alter the cost anytime. All costs are susceptible to change without prior notification and we’re not accountable for misprints or sold-out products.

CANCELLATION: Once a purchase is recognized, there’s NO Be certain that an order might be cancelled. Any order that’s unable to be cancelled should be recognized upon delivery and approved for return following a policy the following.

Worldwide: All responsibilities and taxes connected with worldwide shipping charges are down to the customer. For additional particulars please make reference to Shipping Information.

STYLES: Actual types of some items can vary in the pictorial representation based in the site.

REFUNDS: Refunds is going to be made with similar approach to payment because the original order. Charge card refunds might be made simply to exactly the same card employed for the initial purchase and credit can look around the customer’s statement within TWO billing cycles in the date package showed up at our warehouse. If your check was utilized, reimbursement may require 45 days.

Mix Deliveries: Mix deliveries should be guaranteed by charge card for clients without internet terms accounts. Electric power charge can look around the charge card before the came back method is received within the SAMSUNGPARTS.COM warehouse. Refunds is going to be credited within thirty days following the return is received.

SHIPPING & HANDLING CHARGES: Handling and shipping charges are non-refundable, including any charges incurred for COD orders, Saturday delivery or deliveries which are declined. Handling and shipping rates are susceptible to change without prior notice. Oversize products plus some locations might be susceptible to additional charges.

PROCESS FOR Coming back MERCHANDISE:

1. Give us a call at 1-973-226-4871 to get coming back Merchandise Authorization (RMA) number. A RMA number could be produced within thirty days in the shipping date and all sorts of returns should be came back to the warehouse within 15 days from RMA problem date. Please be aware that you could obtain RMA # by calling us only.

2. The returns received after 15 days from RMA problem date is going to be came back towards the customer and freight is going to be charged towards the customer’s charge card.

3. RETURN PACKAGING – Repack the merchandise in the original packaging, together with all manuals and related materials. Put the packed product inside a protective outer box.

*** The came back package should be clearly labeled using the RMA number around the outdoors from the package.

*** LIST RMA Noticeably On The Outside Of CARTON. Don’t WRITE RMA NUMBER Around The ORIGINAL BOX Of Items. Marking the initial merchandise packing will render it unsellable and non -refundable.

Please Be Aware:We should receive all original items to be able to process your return or exchange. SAMSUNGPARTS.COM isn’t accountable for items which are broken because of poor packaging or lost deliveries. Remember to maintain your Monitoring Number.

Although coming back Authorization might be released, an Exchange or Credit will be presented only upon inspection from the came back item and also the determination that came back part may be the original part delivered to the customer and it is inside a re-sellable condition.

RETURN SHIPPING CHARGES: The customer accounts for shipping charges on came back items SAMSUNGPARTS.COM will suit your shipping method in your alternative or exchange product. When the return is because of our error, we’ll pay the floor shipping cost. We advise shipping via ground.

RETURN SHIPPING METHOD: SAMSUNGPARTS.COM strongly suggests you fully insure your return shipment just in case it’s lost or broken on the road. We recommend you utilize a company that can present you with evidence of delivery for the protection. Remember to maintain your Monitoring Number. Lost packages cannot be exchanged or returned.

PRODUCT Broken On The Road: In case your product showed up Broken on the road, it is advisable to REFUSE it to the company trying delivery. Please inform SAMSUNGPARTS.COM from the refusal. Should you accept the package, make certain it’s noted around the carrier’s delivery record to ensure that SAMSUNGPARTS.COM to file for a damage claim. Save the item and also the original box and packing it showed up in inform SAMSUNGPARTS.COM immediately to set up for any company inspection and get of broken merchandise.

Came back PRODUCT CONDITIONS:

1. LIKE NEW CONDITION – All came back items should be came back 100% complete, including all its components, all original boxes and packing materials, manuals, blank warranty cards along with other add-ons supplied by the maker..

2. INCOMPLETE, SCRATCHED or Broken CONDITION – SAMSUNGPARTS.COM reserves the authority to refuse crediting the customer’s account and also the product is going to be came back towards the customer. The return freight is going to be charged towards the customer’s charge card.

3. MEMORY – Merely a sealed package could be came back for any refund. Opened up products could be exchangeable with similar PRODUCT ONLY. Please verify you received correct item before opening.

4. MANUALS & SOFTWARE – Proprietors manuals, Service manuals and Software might not be came back for any refund. Defective software could be exchanged for the similar items only within thirty days in the shipping date.

5. Mobile Phone Add-ons – Clients should check compatibility before make an order for add-ons. SAMSUNGPARTS.COM reserves the authority to refuse returns for customer’s misplaced order. Hands-Free Vehicle Kits which have been opened up and have damaged closes can’t be came back or exchanged. Professional installation is strongly suggested for that safety and gratifaction of the Hands-Free Vehicle Package. Any harm to both your hands-Free Vehicle Package incurred throughout installation either on your part or perhaps an approved dealer will VOID the warranty. We’re not responsible for any installation or p-installation costs connected using the Hands-Free Vehicle Package.

6. TONER Tubes – Only unopened products (sealed in black vinyl package) could be came back for any refund, you are able to exchange it for the similar PRODUCT ONLY. Please verify you received correct item before opening.

7. ELECTRICAL OR ELECTRONIC PARTS – SAMSUNGPARTS.COM doesn’t accept returns on electric or electronic parts which have been installed by soldering. Book and try out the part before setting up it.

8. SPECIAL ORDER Products – ARE NON-REFUNDABLE. Defective products is going to be exchanged for the similar PART ONLY.

* Special purchased products include although not restricted to: All Circuit Boards, DLP Light Engines, Imagining UnitsDrum, Display Sections/Screens, Touch-up fresh paint, Wireless Lan Adaptors, Other Wireless Products, and Extra-large Products.

Other RETURNS ARE SUBJECT Low 15% RESTOCKING FEE Unless of course OTHERWISE NOTED. NON REFUNDABLE Products ARE Handling And Shipping CHARGES, And Then Any Responsibilities OR Taxes.